Memory Shop F.A.Q.
Returns
Return Policy
Due to the nature of our products, we are not currently accepting returns unless the product is defective. Please check sizing charts to ensure proper fit. Contact us at contact@memory-pharm.com if you have issues.
Shipping Policies
- Ship Times
Orders are generally sent next business day. ** Due to COVID-19 precautions, it may take up to 3 business to process orders.
- Standard Shipping: 3-10 business days
- Priority Shipping: 1-3 business days
**Apparel (2 weeks): We only offer standard shipping at the moment. Currently, our apparel is being shipped separately from the rest of our merchandise. Please, be aware that it will take a bit longer to receive than the rest of your order.
Ship Zones
We are only shipping to the United States for now. We intend to extend to international shipping in the near future.
Free Shipping
- All orders over $75, after discounts, will automatically have free shipping added to cart.
- All items eligible for our free shipping will be shipped using standard shipping.
Coloring Book for International Purchase
We are working diligently to make sure our books reach as many people as possible. While we are not shipping internationally from our website, Amazon offers a version of our original book in these marketplaces :
(No, worries, it’s the same content! These are American English versions.)